COVID-19 Symptoms & Exposure Protocols

COVID-19 Symptoms & Exposure Protocols

It is vital for NATEC International, Inc. to work collaboratively in order to prevent the spread of COVID-19 in our training environment while maintaining quality instruction. Instructors, employees and students must remain at home if they, someone in their immediate household, or someone they have been exposed to, has symptoms of COVID-19 or is being tested for COVID-19. It is important that our students’ and staff’s health and confidentiality is the main priority during this global pandemic.

This list of protocols outlines the steps that NATEC is taking to ensure that our Instructors, employee and students are as healthy as possible. It also lists the measures that will be taken in the event that an instructor, employee or student is directly exposed to, has symptoms of, or tests positive for COVID-19.

As changes are necessary during this time, this list of protocols will be prone to change with adjustments to Local, County and Federal Regulations and Guidelines.

Section 1. Symptoms of COVID-19

  • Fever or chills
  • Coughing
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Diarrhea
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting

Section 2. Screening Procedures

For Students

  • Students should self-screen for COVID-19 symptoms prior to arriving to NATEC Facilities
  • Students should observe for symptoms outlined above to ensure they are illness free
  • Students should record results from symptom observations and complete acknowledgement form
  • Students should stay home if they have symptoms consistent with COVID-19 or have had close contact with a person diagnosed with or suspected to have COVID-19
  • Students will give prior notice to NATEC if they exhibit symptoms or the potential of COVID-19 related illness and not come into a NATEC facility or classroom.
  • NATEC will ask COVID-19 screening questions before admitting students into the facilities

For Instructors and Employees

  • Instructors and Employees should self-screen themselves for COVID-19 symptoms before arriving on the facility.
  • Instructors and Employees should ensure they are fever free, and observe themselves for COVID-19 symptoms as outlined above.
  • Instructors and Employees should stay home if they have symptoms consistent with COVID-19 or if they have had close contact with a person diagnosed or suspected to have COVID-19.
  • Instructors and Employees should notify their manager and human resources immediately if they are staying home due to potential or confirmed COVID-19 related illness.
  • Instructors and Employees must take their temperature prior arriving to the facility and/or. They can also request to have their temperature taken by their Branch Manager or Human Resources.

Section 3. Face Coverings

The California Department of Public Health has required face coverings.

A cloth face covering or face shield may be removed for meals or snacks but must be replaced immediately following.

Instructors, employees, visitors and students will be excluded from the facility if they refuse to wear a face covering. Alternative educational opportunities will be offered for students that are excluded from the facility, if available. The options for an employee will be reviewed on a case by case basis with Human Resources.


Section 4. If an Instructor, Employee or Student Becomes Sick

If an Instructor, employee or student becomes sick while off work or training, please take the following steps.

Please have the individual stay home and notify the manager.

In order to return to NATEC Facility, you must be fever free for 48 hours and/or meet the COVID-19 return guidelines per the COVID-19 playbook by the CDPH.

If you become sick while at NATEC or in a NATEC class, please take the following steps:

Students: Immediately report any illness symptoms to an instructor or a Branch Manager.

Instructors/Employees: Immediately report any illness symptoms to your direct supervisor and HR.

If an Instructor, employee, or student is symptomatic while entering NATEC or during the day of instruction, the Instructor and/or Manager should:

  • Ensure they have put on the appropriate PPE and then separate the employee, student or volunteer from others right away, preferably isolated in an area through which others do not enter or pass; Follow-up by requesting employee, student, or volunteer to go home, call doctor, and self-quarantine until he/she receives further instruction from their doctor.
  • If more than one employee, student or volunteer student is in an isolation area, ensure physical distancing; Take and record temperature; Follow-up by requesting employees, students, or volunteers to go home, call doctor, and self-quarantine until he/she receives further instruction from their doctor.
  • Require employees, students, and volunteers exhibiting symptoms to immediately wear a face covering until they can be transported home, to a healthcare facility; or if able to drive, request them to go home immediately.
  • Clean and disinfect the area once the instructor, employee or student has left following proper cleaning and disinfecting procedures.
  • Remove and clean or throw away soiled PPE.
  • Follow CDC COVID-19 disinfection protocol as well as training provided by NATEC.

Section 5. Notification Process

Responsible Parties

Instructor/Employee: This group is responsible for notifying the Branch Manager & Human Resources;

Manager: If an employee calls in sick or appears ill, the manager can inquire as to whether they believe the illness to be COVID-19 related and/or whether they are exhibiting any symptoms of COVID-19. If the answer is yes to either of these questions the employee should be referred to Human Resources for further support.

Branch Manager and Management acts as the COVID-19 Coordinators: This group is responsible for investigating the potential exposure, informing co-workers, notifying the proper employees to commence Exposure Cleaning Protocols. This role will work with Human Resources or the COVID-19 Coordinators(i.e. Managers) to determine what rooms/buildings need to be closed and for what period of time using the Exposure Cleaning Protocols. The local health department may also help the team to assess factors such as the likelihood of exposure to employees and students in the building, the number of cases in the community, and other factors that will determine room, building or closure.

Upper Management: This group is responsible for notifying the County Health Department and other agencies as required.


Employee or student in facility tests positive

  • All individuals that were significantly exposed to the positive individual must remain off facilities and may return to facility following the Local Guidelines.
  • All individuals that were in close contact with the positive individual may need to be off facilities for two (2) to fourteen (14) days. An assessment will be conducted and a determination made.
  • All individuals that were in close contact with the positive individual must follow the Monitoring Program when they return to facilities.
  • Exposed individuals are notified.
  • County Health Department may be informed based on the situation.
  • Cleaning of area.
  • The positive individual may return to facility following the Local Guidelines and Management Approval..
  • Close contact definition is described in the CDPH COVID-19 Player Handbook.

Employee or student who lives in the same home as someone who has tested positive in that home (there has been no direct exposure with a positive individual on the facility)

  • Anyone living in the same home must remain off the facility (if they have been significantly exposed) and may return to the facility following the Local Guidelines and Management Approval.
  • Exposed individuals are informed.
  • The positive person may return to the facility following the Local Guidelines and Management Approval.

Section 6. Who Investigates the Potential Exposure?

Human Resources and Management are responsible for investigating each case of potential exposure on the NATEC facilities. Human Resources and the COVID-19 Coordinators will follow the procedures below unless otherwise instructed by the County Health Department.

Ensuring confidentiality, Human Resources and Management on each the facility will ensure the following steps are taken:

  • If an instructor, employee or student notifies NATEC of an illness, the Manager or Human Resources may ask the person if they believe the illness to be COVID-19 related and/or whether the student/employee is exhibiting any symptoms of COVID-19;
  • Appropriate investigation is conducted using the Contact and Interview Form, and Local Guidelines to determine if removal from the facility is warranted, when the instructor, employee, or student is allowed to return and to identify where the instructor, employee or student has been on the facility and who they have interacted with;
  • Leave of absence and paid time off will be reviewed by Human Resources with the employee;
  • Notification protocols will be followed and other employees will be contacted by Human Resources;
  • Human Resources will collect the documentation required to certify the need for time off for employees will do the same for students;
  • Human Resources will clear the employees to return to work once the criteria is met;

Section 7. Monitoring Program

Instructors, Employees and Students that have been in close contact(per definition of close contact by CDPH COVID-19 Playbook) with someone who is positive for COVID-19 or has significant COVID-19 symptoms should ensure they follow these steps while in the facility. These steps can be discontinued 14 days after the last close contact date (given no symptoms have begun or positivity has been established).

The instructor, employee or student will:

  • Have their temperature taken upon arriving to NATEC.
  • Self- Monitor for symptoms.
  • Wear a face mask at all times except while eating or drinking.
  • Practice social distancing whenever possible.
  • Routinely clean the spaces they have been in while in NATEC Facilities.

Section 8. Cleaning Procedures

Cleaning & Disinfecting

Reducing the risk of exposure to COVID-19 by cleaning and disinfection is an important part of reopening facilities and also keeping them open. This section describes both routine cleaning that happens daily, weekly, monthly and the cleaning of an area that has been affected by COVID-19.

Regular Cleaning

Cleaning of all rooms on the facility are conducted regularly:

  • They are cleaned daily and the high touch surfaces are disinfected per checklist;
  • Items that should be disinfected regularly:
    • Doorknobs, light switches, countertops, handles, handrails, drinking fountains, supplies, instructional materials, equipment, toilets, faucets, microwave, bathrooms, coffeepot, sinks, desks, tables, chairs, keyboards, phones, headsets, copy machines, etc.
  • We ensure trash is removed daily;
  • When possible during cleaning we air out the space before students arrive and plan to do the thorough cleaning when students are not present.
  • Employees are responsible for disinfecting their workstations daily.

Exposure Cleaning

  • Close off any area used by any sick person and do not use it before it has been cleaned and disinfected;
  • If an area has been closed for 7 days or longer then only routine cleaning is needed. The virus does not live longer than 7 days on objects per CDC;
  • To reduce risk of exposure, wait 24 hours before cleaning and disinfecting. If it is not possible to wait 24 hours, wait as long as possible;
  • Ensure that ventilation systems and fans operate properly and increase circulation of outdoor air as much as possible by opening windows and doors. Do not open windows and doors if doing so poses a safety or health risk to students using the facility;
  • Perform the Regular Cleaning procedures as listed above.

Section 9. Guidance on Facility Closure (If Applicable)

  • Individual facility closure is recommended based on the number of cases, the percentage of the instructors/students/staff that are positive for COVID-19, and following consultation with the Local Health Officer.
  • A COVID-19 outbreak is determined by three or more confirmed positive cases at the same facility.
  • If an outbreak is suspected or confirmed, the local county health department will be contacted.
  • Individual facility closure may be appropriate when there are multiple cases in multiple cohorts at the facility or when at least 5 percent of the total number of instructors/students/staff are cases within a 14-day period, depending on the size and physical layout of the facility.
  • The Local Health Department may also determine facility closure is warranted for other reasons, including results from public health investigation or other local epidemiological data.
  • Facility may typically reopen after the following have occurred, if mandated to close by health department:
    • Cleaning and disinfection
    • Public health investigation
    • Consultation with the local public health department

Section 10. Preventative Measures

All employees, instructors and students are strongly encouraged to implement the following behavioral practices, as reasonable, to help reduce the likelihood the virus would be spread at the facility:

  • Wash hands frequently with soap and water for at least 20 seconds;
  • If hand washing is not available, sanitize with hand sanitizer with at least 60% alcohol;
  • Employees should wear face coverings while interacting with students and in public spaces (mask or face shield).
  • Practice social distancing, avoid close contact with others especially if they are sick;
  • Avoid touching eyes, nose and mouth;
  • Stay home when sick;
  • Clean and disinfect frequently touched objects or surfaces;
  • Wipe down public surfaces before and after you touch them;
  • Leave doors open to prevent frequent touching;
  • Open windows or increase air conditioning circulation;
  • Refrain from shaking hands with others;
  • Cover your cough or sneeze with a tissue, then throw it in the trash and wash your hands.
  • Food should not be shared
  • Lunch should be had in small groups, outside or in the classrooms. Limited capacity in the employee lounge.

Section 11. Resources

Resources we rely on for updated information that guides our plan:

  • Centers for Disease Control (CDC)
  • Consulting Doctors
  • Local County Health Department
  • State of California
  • State of California Department of Health
  • CDPH COVID-19 Player's Handbook